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Merchant Services

Accepting payments by card is more convenient for your customers and it also has advantages for your business. All new card acceptance services for Bank of Scotland customers are provided by Cardnet®.

Cardnet® can help you choose the right card acceptance solution to meet your business needs, providing a wide range of services to help you get the most out of your card payments.

To find out more about what Cardnet® can offer your business, call our new business team on 0800 056 8669 (open 9am to 5pm Monday to Friday) or see the Cardnet® web site.

Existing Customers

If you are an existing customer of Bank of Scotland Merchant Services (now called First Data Merchant Solutions) with an account enquiry, please call the First Data Merchant Solutions helpdesk on 0845 9645 055.

This site is intended for UK residents unless otherwise stated. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland No. SC327000. Authorised and regulated by the Financial Services Authority under number 169628. This is an English language site, all contracts will be in the English language only. For optimal viewing of this site you will need Macromedia Flash version 9 or above. Copyright 2010, Bank of Scotland Business Banking. All rights reserved.

Bank of Scotland plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. (Please note that due to the schemes' eligibility criteria not all Bank of Scotland business customers will be covered by these schemes.)

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.