Business Internet Banking

Business Internet Banking gives you the time to do the important things, like running your business. Available when you want it, wherever you happen to be, and it puts you in control of your banking.

Choose Business Internet Banking and get back vital time to spend on your business.

Key Features
  • No monthly charge.
  • Available 24/7.*
  • Online International Payments - make payments in over 35 currencies to almost anywhere in the world.
  • Take a look at the online demo to see Business Internet Banking in action.

You can register by calling 0845 606 0286 or Register now

  • Delegated authority - set different levels of online access for each of your Business Internet Banking users depending on their role and your business requirements.
  • Online Payment Control - set a user’s payment limit for each transaction or choose between 2/3 people to authorise all online payments.
  • Bulk payments/Multiple payments - make up to 25 payments online at any one time.
  • International payments - make international payments to overseas staff or suppliers.
  • Standing Orders/Direct Debits** - set up new standing orders and easily manage your existing standing orders and Direct Debits**.
  • Transfers - make immediate transfers between your accounts (business, personal, savings).

Easy money management

To give you more control over your Business Internet Banking, you can choose to set different levels of online access for each of your internet banking users – depending on their role and your business requirements.

There are three user access levels to choose from. Please see the table below for more details:

Full Access (Account Signatories) Full Access (Delegate) View Only Access (Delegate)
View current and historic statements * * *
Check balances, view recent transactions across current, deposit and business loan accounts. * * *
Pay bills to another person or company without the need for a cheque. * * *
Set up or amend Individual payment limits for Delegate users. * * *
Online service to allow 2 or 3 users to authorise all payments. * * *
Make up to 25 payments at one time with our Multiple Payments facility. * * *
Transfer money between your Bank of Scotland business accounts. * * *
Set or amend and cancel most standing orders. * * *
View and cancel most Direct Debits** * * View only
Print your statement or download it into a financial software package. * * *
Apply for a business loan, overdraft, savings account and Business Credit Card. * * *
How much does Business Internet Banking cost?
When is Business Internet Banking available?
How do I contact the Business Internet Banking Helpdesk?
Can I access my accounts from anywhere in the world?
What browsers can I use to access Business Internet Banking?
Do I need any special software?
What is Delegated Access?
How do I apply for delegate users on my account?
How do I amend/delete an existing user?
I have registered for Business Internet Banking but haven’t received the application form. Where can I access it?

How much does Business Internet Banking cost?
There is no charge for using the Internet Banking service, however there may be charges for operating your bank account. Bank of Scotland makes no charge for the use of its Internet Banking service. However, any charge made by your Telecoms Provider and/or Internet Service Provider (ISP) for using the Internet will still apply.

When is Business Internet Banking available?
Internet Banking is available 24 hours a day, 7 days a week.*

How do I contact the Business Internet Banking Helpdesk?
You can contact them on 0845 300 2924 (+44 (0)131 339 8620 from overseas).

Can I access my accounts from anywhere in the world?
Yes, as long as you have internet access.

What browsers can I use to access Business Internet Banking?
Always use the latest version of your web browser (e.g. Internet Explorer, Firefox or Safari). Web browsers often provide a level of inbuilt protection such as anti-virus and anti spyware. However, you should not regard this as a substitute for your own anti-malware products, which still need to be maintained. Using an out of date browser increases the likelihood that someone might be able to exploit a weakness, so having the most up to date version and ensuring that all security patches have been applied is important.

Do I need any special software?
No, Business Internet Banking should run on any web browser with the equivalent functionality of Microsoft Internet Explorer v. 7.0 or above.

What are the online payment limits per account?
For this information please speak to your Relationship Manager or call the Helpdesk on 0800 300 2924. Available 7am to 10pm Monday to Friday and 8am to 6pm Saturday and Sunday, excluding Bank holidays.

What is Delegated Access?
You can choose to set different levels of online access for each of your internet banking users, depending on their role and your business requirements. There are three user access levels to choose from: Full access user (for account signatories only); Full access delegate user and View only user.

How do I apply for delegate users on my account?
A potential delegate user will need to register for Internet Banking.

We will then write to the delegate at the business address, the account signatories need to sign this form and return to us.

We will then send out the welcome pack and security device.

How do I amend/remove an existing user?
If you want to amend or remove an existing user, please complete an Internet Variation Form. This form can be found under 'Manage Access to Accounts' in the right hand menu when you have logged into Business Internet Banking.

Alternatively, please call 0800 300 2924.

I have registered for Business Internet Banking but haven’t received the application form. Where can I access it?
If you are a full access user, you can access a copy of the form below. Please print and send it to the freepost address as advised on the form. Full Access (Account Signatory) Form

You can register for Business Internet Banking in three quick and easy steps.

Register now for Business Internet Banking to manage and control your finances online - saving you time, money and resources.

Register now

  1. Complete the Application form

    Time

    5-10 minutes

    What you need to do

    Complete the Business Internet Banking registration form, enter your details and choose a password (we recommend that you do not share this information with anyone else). Please have your account number and sort code to hand.

    Next Steps

    When you click ‘Confirm’ your application reference number will appear on screen. Make a note of it and keep it somewhere safe. We will then post you a paper copy of your application form to sign.

  2. Receive, sign and return the application form

    Time

    3 working days

    What you need to do

    Please sign the copy of your application form, in accordance with the instructions on the form, and return this to us in the pre-paid envelope provided.

    Next Steps

    Once we have received and approved your signed application form, we will send you a welcome pack by post.

  3. Receive Welcome Pack

    Time

    7 working days

    What you need to do

    You will receive your welcome pack and card & card reader by post. Your registration for Business Internet Banking is now complete and you will have everything you need to log on to Internet Banking for the first time.

    Next Steps

    The card reader page provides information on how you can log on to Business Internet Banking using either the card and reader or memorable information.

    Our Internet Banking demo can help you find out more about what you can do online and how Business Internet Banking can save you time when running your business.

    If you are a full access user (account signatory) and have lost your Internet Banking application form, you can print a copy of the form at the link below and return it to us at the Freepost address advised on the form.

    Full Access (Account Signatory) Form

*Occasionally we may need to carry out essential maintenance to our Online Banking services, resulting in some interruption to the service.

**UK Sterling Direct Debits only.

†Open from 7am to 10pm Monday to Friday and 8am to 6pm Saturday and Sunday. We are closed on Bank Holidays.