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Business Internet Banking gives you the time to do the important things, like running your business. Available when you want it, wherever you happen to be, and it puts you in control of your banking.
Choose Business Internet Banking and get back vital time to spend on your business.
You can register by calling 0845 606 0286, visiting your local branch or Register now
Easy money management
To give you more control over your Business Internet Banking, you can choose to set different levels of online access for each of your internet banking users – depending on their role and your business requirements.
There are three user access levels to choose from. Please see the table below for more details:
Did you know, you can make payments, check balances, set up payment control, and much more. Here we show you how easy it can be.
We’ll show you how to download your app, and provide you with an easy to follow guide on how to set it up, using your phone, card and card reader.
Let us show you how easily you can check your balances, pay existing recipients, transfer money between accounts, and so much more, even on the move.
Making payments and transfers online is quick and simple to do, freeing up time, enabling you to focus on your business.
Did you know you can authorise other members of your business to access your business accounts? Find out how easy it is to set up Delegate ‘View Only’ or ‘Full Access.
You can set up Online Payment Control to allow any 2 or 3 of your registered internet banking users to authorise all online payments or you can set individual payment limits. Let us show you how easy it is to gain greater control over your business’ online payments.
Let us show you how easy it is to make international payments online quickly and cheaply, freeing up time for you to focus on running your business.
Find out how easy it is to set up and use our Bulk Payments service. We’ll show you how to apply for a Bulk Payments limit and set up regular payments, such as to suppliers or wages.
How much does Business Internet Banking cost?
There is no charge for using the Internet Banking service, however there may be charges for operating your bank account. Bank of Scotland makes no charge for the use of its Internet Banking service. However, any charge made by your Telecoms Provider and/or Internet Service Provider (ISP) for using the Internet will still apply.
When is Business Internet Banking available?
Internet Banking is available 24 hours a day, 7 days a week.*
How do I contact the Business Internet Banking Helpdesk?
You can contact them on 0845 300 2924 (+44 (0)131 339 8620 from overseas).
Can I access my accounts from anywhere in the world?
Yes, as long as you have internet access.
What browsers can I use to access Business Internet Banking?
Always use the latest version of your web browser (e.g. Internet Explorer, Firefox or Safari). Web browsers often provide a level of inbuilt protection such as anti-virus and anti spyware. However, you should not regard this as a substitute for your own anti-malware products, which still need to be maintained. Using an out of date browser increases the likelihood that someone might be able to exploit a weakness, so having the most up to date version and ensuring that all security patches have been applied is important.
Do I need any special software?
No, Business Internet Banking should run on any web browser with the equivalent functionality of Microsoft Internet Explorer v. 7.0 or above.
What are the online payment limits per account?
What is Delegated Access?
You can choose to set different levels of online access for each of your internet banking users, depending on their role and your business requirements. There are three user access levels to choose from: Full access user (for account signatories only); Full access delegate user and View only user.
How do I apply for delegate users on my account?
A potential delegate user will need to register for Internet Banking.
We will then write to the delegate at the business address, the account signatories need to sign this form and return to us.
We will then send out the welcome pack and security device.
How do I amend/remove an existing user?
If you want to amend or remove an existing user, please complete an Internet Variation Form. This form can be found under 'Manage Access to Accounts' in the right hand menu when you have logged into Business Internet Banking.
Alternatively, please call 0845 300 2924.
What do I do if I have forgotten to print or save the application form or I have lost the form?
Call the Business Internet Banking helpdesk on 0845 300 2924 and we'll send you a new pre-populated form.
When you no longer require access to Business Internet Banking?
If you or colleague leaves the business or changes roles and no longer requires access to your accounts through Business Internet Banking, the account signatories will need to complete and sign an Internet Banking Mandate Variation form. Without this they will still be able to access the business accounts if using the same authentication card.
You can register for Business Internet Banking in three quick and easy steps.
Or visit us at your local branch, where a colleague can help to get you registered straight away.
Register now for Business Internet Banking to manage and control your finances online – saving you time, money and resources.
What you need to do
Complete the Business Internet Banking registration form, enter your details and choose a username and password (we recommend that you do not share this information with anyone else). Please have your account number and sort code at hand.
When you click 'Confirm' a copy of your application form will automatically be generated which you will need to print.
3 working days
Please print and sign the application form, in accordance with the instructions on the form, and return it to the Freepost address at the bottom of this form. A copy of the Terms & Conditions will print out with the form, make sure you keep these for your records.
Once we have received and approved your signed application form, we will send you a welcome pack by post.
7 working days
You will receive your welcome pack and card & card reader by post. Your registration for Business Internet Banking is now complete and you will have everything you need to log on to Internet Banking for the first time.
There are two methods of logging on to Internet Banking – using your card reader or memorable information. You’ll still need your card reader to make payments, set up recipients and for other transactions. Using memorable information is a safe and secure way to log in to Internet banking. Once set up you only need three characters to access your account making it quicker than using the card reader to log in.
Memorable information is a memorable word or phrase that you set up the first time you log onto Internet Banking.
This allows you to log in without your card and card reader, making it even easier and more convenient to access your business accounts online whenever and wherever is convenient to you.
When you log on in future you will be asked to enter your user ID, your password and you’ll then be given the option to use either your card reader or memorable information. If you choose memorable information you will be asked to enter three characters eg the second, fourth and eighth character. This allows you to log in without your card and card reader, making it even easier and more convenient to access your business accounts online whenever and wherever is convenient to you.
Best of all it will also enable you to use our Business Mobile Banking app which requires just three characters from your memorable information to log in, making it even quicker to access your accounts on the go.
Card readers generate unique, one-time passcodes used to help identify you and to confirm some of your online banking activities, especially payments. We’ll prompt you each time you need to use it and simple on-screen instructions will always guide you through the steps to take. Your card reader holds no personal information about you and does not need to be connected to a computer.
Find out more about how to use your card reader
*Occasionally we may need to carry out essential maintenance to our Online Banking services, resulting in some interruption to the service.
**UK Sterling Direct Debits only.
†Open from 7am to 10pm Monday to Friday and 8am to 6pm Saturday and Sunday. We are closed on Bank Holidays.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
Please note that any data sent via e-mail is not secure and could be read by others.
Bank of Scotland plc Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 169628.
We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk
We are covered by the Financial Services Compensation Scheme (FSCS) and the Financial Ombudsman Service (FOS). (Please note that due to FSCS and FOS eligibility criteria not all Bank of Scotland business customers will be covered.)
The Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on the Lloyds Banking Group can be found at lloydsbankinggroup.com.
This site is intended for UK residents unless otherwise stated.
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