Internet Banking

• No charge to access your accounts online, saving your business money.
• Real time balances and transaction information available 24/7 - whenever you need access to your accounts.
• View account balances for business sterling accounts.
• Make online payments - up to 25 in one batch.
• Secure - with access via Vasco token.
• Simple to use - with online help and interactive demo.
• Set up and manage standing orders online.
• Manage Direct Debits online.
• Order cheque books and paying in books.
• Apply for other products and services online.

How much does Internet Banking cost?
What can I do with Internet Banking?
When is Internet Banking available?
How do I contact the Business Internet Banking Helpdesk from overseas?
Is it secure?
Can I access my accounts from anywhere in the world?
What browsers can I use to access Business Internet Banking?
Do I need any special software?

How much does Internet Banking cost?

There is no charge for using the Internet Banking service, however there may be charges for operating your bank account. Bank of Scotland makes no charge for the use of its Internet Banking service. However, any charge made by your Telecoms Provider and/or Internet Service Provider (ISP) for using the Internet will still apply.

What can I do with Internet Banking?

You can:

• View account balances for business sterling accounts.
• Make payments via Faster Payments or BACS.
• Make up to 25 payments in one batch.
• Set up and manage standing orders.
• Manage Direct Debits.
• View transactions on your account for at least the last 13 months.
• Print your statement or download it into a financial software package.
• View forecast payments and forecast cleared balances to help manage your money.
• Apply for free Text Alerts - we'll send your account balance and up to the last six transactions to your mobile.
• Apply for other products and services such as loans, overdrafts and savings accounts online.

When is Internet Banking available?

Internet Banking is available 24 hours a day, 7 days a week.

How do I contact the Business Internet Banking Helpdesk from overseas?

You can call them on +44 131 339 8620.

Is it secure?

All possible measures to secure your information are in place. The key to security is your user name, password and Vasco Token. It is essential these are not disclosed to anyone. If, at any time, you suspect that your password has been compromised then you should change them immediately. If you believe your token has been compromised, please call the Helpdesk on 0845 300 2924. If you have any difficulty changing your password then contact our Helpdesk staff who can prevent further access to your accounts and explain the process of re-activating the system. Information passed between your computer and the Bank is encrypted and, in the unlikely event of any third party seeing a message, it is unreadable.

Although many other security measures are present in the system, for your protection the Bank will not reveal any further details regarding these. For more information on security, visit our online security page.

Can I access my accounts from anywhere in the world?

Yes, as long as you have internet access and your Vasco Token.

What browsers can I use to access Business Internet Banking?

Always use the latest version of your web browser (e.g. Internet Explorer, Firefox or Safari). Web browsers often provide a level of inbuilt protection such as anti-virus and anti spyware. However, you should not regard this as a substitute for your own anti-malware products, which still need to be maintained. Using an out of date browser increases the likelihood that someone might be able to exploit a weakness, so having the most up to date version and ensuring that all security patches have been applied is important.

Do I need any special software?

No, Business Internet Banking should run on any web browser with the equivalent functionality of Microsoft Internet Explorer v. 7.0 or above.

If you are an existing Bank of Scotland customer please apply online now.

If you do not currently bank with us then please call us on 0845 606 0286.