Get in Touch - Lost or stolen cards
Lost, stolen and misuse reporting
If your card, PIN or security information has been lost, stolen, misused or disclosed to a third person then please notify us immediately by calling the relevant number below:
Products |
Contact number |
|---|---|
Business Keycard |
0845 300 0344 UK (dial the operator and request a collect call to 410 581 3836 from abroad) |
Business Debit Card |
0845 300 0344 UK (dial the operator and request a collect call to 410 581 3836 from abroad) |
Business Charge Card |
0845 300 0344 UK (dial the operator and request a collect call to 410 581 3836 from abroad) |
Commercial Telephone Banking |
0845 300 0268 UK |
PhoneBank® for Business |
0845 300 0268 UK |
Business Internet Banking |
0845 300 0116 |
Corporate Online |
0845 300 6444 |
Telepay / Teledebit |
0845 300 0268 |
Bacstel IP Direct & Indirect |
0870 085 0631 |
How to avoid misuse of card, PIN or security information
- Keep your card, PIN and security information in a safe place
- Never share this information with other people
- Check your statements carefully and report any unusual transactions to us as soon as possible.
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