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Group Deposits FAQs

Do I have to close my Deposit Account?

Yes. Bank of Scotland (Ireland) Ltd ceased to exist as a licensed bank on the 31st December 2010. From the 1st December 2010 your account has been deactivated and no longer earns interest and transactions (other than withdrawals) have not been processed on your account.

Are there any cases where I will not be allowed to withdraw funds or close my Deposit Account?

Yes, if your account is pledged to Bank of Scotland plc or we are legally prevented from closing your account, restrictions may apply. A letter was issued to notify you of this.

How do I claim my closing balance?

To claim your closing balance please complete the Deposits Closure Form which can be downloaded here and send it to:

Certus Customer Service Team
124-127 St. Stephen's Green
Dublin 2

Or call us on 1890 81 81 81

What happens if I do nothing?

From 1st December 2010 your account has been deactivated and no longer earns interest. Transactions (other than withdrawals) will no longer be processed on your account.

Where can I get Bank Statements and Interest Certificates?

Please contact Certus, which has been appointed by Bank of Scotland plc to provide support and administrative services to customers in Ireland and Northern Ireland.

Bank of Scotland plc. Registered in Scotland No. SC327000. Registered office: The Mound, Edinburgh EH 1YZ. Bank of Scotland plc is authorised and regulated by the Financial Services Authority in the United Kingdom and is regulated by the Central Bank of Ireland for conduct of business rules. Bank of Scotland plc is entered in the FSA’s Register and its Register No is 169628.

Telephone calls may be recorded to confirm instructions given and for quality control and training purposes.
Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised and regulated by the Financial Services Authority in the United Kingdom. Bank of Scotland plc is entered in the FSA's Register and its Register No. is 169628.