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Payments

We have changed the way we accept and make payments and also to the way we accept instructions from you. It will streamline some services and make others more secure.

Faxed instructions

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Payment Services

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Direct Deal

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FAQs

You've told me that I won't be able to send instructions by fax anymore, what are the alternative options?
If you are a regular fax user your relationship management team will be in touch to discuss the options available to you. If you only send occasional faxes you will need to agree the best way for your business to make payments with your relationship management team.

Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland No. SC327000. Authorised and regulated by the Financial Services Authority under number 169628.

Bank of Scotland plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. (Please note that due to the schemes' eligibility criteria not all Bank of Scotland business customers will be covered by these schemes.)